TY - JOUR AU - Sulistyorini, Sulistyorini AU - Sukartini, Tintin AU - Nadatien, Ima PY - 2020/06/29 Y2 - 2024/03/29 TI - Effect of Caring Behavior Training on Patient Anxiety: A Study in the Inpatient Installation of Surabaya Islamic Hospital JF - PROCEEDING SURABAYA INTERNATIONAL HEALTH CONFERENCE 2019 JA - SIHC19 VL - 1 IS - 1 SE - Articles DO - UR - https://conferences.unusa.ac.id/index.php/SIHC19/article/view/519 SP - 205-209 AB - <p>Background: Patient anxiety on nurses' caring behavior is an important predictor of hospital<br>services. Caring training is expected to improve caring behavior and reduce patient anxiety. This study aims to<br>explore the effect of caring behavior training on patient anxiety in the inpatient installation of Surabaya Islamic<br>Hospital. Method: This study used a quasy-experiment design and pre-post test control group. A total of 36<br>nurses (18 intervention groups and 18 control groups) were included as respondents. The study instrument was in<br>the form of observation sheets and questionnaires. Data analysis using paired t-test and independent t-test.<br>Results: The implementation of nurse caring behavior can reduce the patient's anxiety level and increase patient<br>satisfaction with hospital services. The increase in patient satisfaction with nursing services provided by nurses<br>before and after getting caring behavior training and mentoring was lower than the implementation of caring<br>behavior and nurse motivation before and after getting caring behavior training. Conclusion: The study shows<br>caring behavior training has a positive impact on patient anxiety. Patient anxiety decreased significantly after<br>nurses received training and mentoring on caring behavior. Therefore hospital management needs to carry out<br>caring training routinely to maintain nurses' caring behavior so that they can provide service satisfaction for<br>patients.</p> ER -